Key Responsibilities
Sales & Lead Management
Follow up with new and pending leads and support in converting opportunities into sales.
Maintain and update lead status in CRM / Odoo.
Coordinate with the sales team for quotations, proposals, and closures.
Payment & Collection Management
Regular follow-up for pending payments and collections.
Prepare, maintain, and update the collection report.
Coordinate with the accounts team for payment reconciliation.
Task & Team Coordination
Review and assign morning tasks to the team.
Collect and review EOD (End of Day) work reports on a daily basis.
Ensure timely completion of assigned tasks.
Customer Support
Act as a point of contact for customers for any queries or issues.
Resolve customer concerns by directly communicating and coordinating with relevant departments.
Reporting & Documentation
Update and review daily reports in Odoo.
Maintain accurate records of sales, collections, and customer communications.
Prepare daily/weekly/monthly sales and collection reports for management.
Required Skills & Qualifications
Graduate in any discipline (BBA/MBA preferred).
Proven experience in sales coordination / inside sales.
Proficiency in MS Excel and CRM/Odoo.
Solid communication and follow-up skills.
Good organizational and time-management skills.
Preferred Competencies
Solid coordination and interpersonal skills.
Ability to manage multiple tasks and priorities effectively.
Proactive approach with solid ownership and accountability.