Key Responsibilities
Oversee daily hotel operations and ensure smooth functioning during assigned shifts.
Supervise front-office activities, including guest check-ins, check-outs, room allocation, and guest requests.
Handle guest complaints, resolve service-related issues, and ensure high levels of guest satisfaction.
Coordinate with housekeeping, food and beverage, engineering, and security teams to ensure efficient operations.
Supervise and guide staff members to maintain qualified service standards.
Monitor room availability, occupancy status, and operational reports.
Manage VIP arrivals, special guest requests, and escalated service concerns.
Ensure compliance with hotel policies, safety procedures, and service standards.




Maintain accurate shift handover reports and communicate pending issues to the relevant teams.

Candidate Requirements
Minimum 1 year of relevant experience in hotel operations, front office, guest relations, or a similar hospitality role.
Freshers are not eligible for this position.
Solid verbal communication, interpersonal, and customer service skills.
Valuable leadership, coordination, and problem-solving abilities.
Ability to handle guest concerns professionally and work effectively under pressure.
Willingness to work rotational shifts, including weekends and holidays.
A service-oriented attitude with a commitment to guest satisfaction.

📌 Duty Manager Mumbai Suburban (India)
🏢 Talent Corner HR Services
📍 India