Role & responsibilities
Conduct outbound calls to prospective customers to introduce and sell the company's products.
Handle inbound calls from potential customers, addressing inquiries and converting leads into sales.
Build rapport with customers, understand their needs, and recommend appropriate products based on their needs.
Provide detailed information about products, including pricing, features, and advantages.
Follow up on leads generated through marketing campaigns, referrals, and other sources
Address customer questions, concerns, and objections in a professional and persuasive manner.
Maintain accurate records of customers in the internal CRM/ database.
Stay updated on product offerings.
Consistently meet or exceed daily and monthly targets for call volume and sales,
demonstrating a commitment to performance excellence
Preferred candidate profile
Minimum qualification - 12th. Graduates preferred.
Should have robust negotiation and persuasion skills.
Should have the proficiency in sales methodologies and techniques.
Should have the ability to manage inbound and outbound calls effectively to maximize sales prospects.
Should have the ability to convey information clearly and effectively through excellent communication & interpersonal skills.
Should have the ability to build rapport with the customers by understanding their needs and inquiries.
📌 Walk In Telesales Agent Gurugram
🏢 Excitel Broadband
📍 Gurugram
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