SUMMARY
HIRING INBOUND VOICE PROCESS US HEALTHCARE
Work Location: Airoli, Navi Mumbai
Work Mode: Work From Office (WFO)
Interview Mode: Daily Walk-In Interview
Process: International Inbound Voice US Healthcare JOB ROLE: Join a leading US Healthcare process and work with international customers in a qualified voice-based customer service role.
Key Responsibilities
Handle inbound international calls from US customers.
Provide skilled customer support and resolve customer queries.
Follow defined customer service and process guidelines .
Maintain excellent communication and call quality.
Accurately document customer interactions and update records.
Achieve required quality, productivity and customer-service parameters .
Requirements
Qualification: Graduate Any Stream
Experience: Freshers & Experienced candidates can apply
Communication: Excellent English communication skills
Typing: 30 WPM with 90% accuracy
Assessment: SVAR / Communication Assessment
Comfortable working in rotational & night shifts
Two rotational split weekly offs
Candidates should NOT be enrolled in any full-time course
Perks
2.53 LPA Approx. 15K Take - Home
2.84 LPA Approx. 18K Take - Home
3.30 LPA Approx. 20K 22K Take - Home
+ 0 3K Variable Shift Allowance
📌 International Voice Process Airoli, Navi Mumbai
🏢 2COMs
📍 Mumbai
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