Role & responsibilities
Manage customer enquiries and drive venue bookings
Connect with prospective customers and understand their event requirements.
Recommend suitable venues, packages, and services based on customer needs.
Follow up on leads and convert enquiries into confirmed bookings.
Own revenue and sales targets
Drive venue bookings and revenue generation to achieve assigned business targets.
Maximize sales through upselling of packages, services, and event-related offerings.
Ensure timely collection of payments from customers.
Build robust customer and venue relationships
Maintain healthy relationships with customers and venue partners.
Work closely with venue teams to ensure business growth and customer satisfaction.
Coordinate event execution
Act as the key point of contact between customers, venues, and internal teams.
Ensure smooth planning and execution of events from booking to completion.
Resolve customer concerns and operational issues proactively.
Manage venue operations and stakeholders
Coordinate with internal and external stakeholders to ensure seamless event delivery.
Monitor venue readiness and service quality for an exceptional customer experience.
Handle commercial and vendor coordination
Finalize bookings and agreements with customers as per company guidelines.
Coordinate with vendors and negotiate rates to ensure cost-effective event execution.
Role: Business Development Manager (BDM),
Industry Type: Hotels & Restaurants,
Department: Sales & Business Development,
Employment Type: Full Time, Permanent
Role Category: BD / Pre Sales
Education
UG: Any Graduate
Key Skills
Skills highlighted with ‘‘ are preferred keyskills