Main Tasks

Research activities
Research regarding possible revenue generation (e.g. tenders, competitor replacement, replacement/service with existing customers, etc.)
Researching project-specific details in the project award phase (e.g. competition situation)
Initiate and conduct the pilot trials for the recent applications / recent products.

Technical documentation / design
Compilation of project-specific technical documentation (e.g. in the course of tenders)
Independent creation/adaptation of missing project-specific technical documentation
Preparation of product-specific documents(e.g. case studies, product presentations, competitive comparison, etc.)
Managing and reviewing project specific drawings
Process engineering design / calculation of the entire process for specific projects
Calculation and valuation of complete plants with regard to OPEX/CAPEX

Sales and product management support
Supporting the sales department in acquiring current customers and maintaining existing customers (by telephone and/or in personal contact with travel activities): Presentation of the products both from a technical point of view and from a sales perspective




Taking over the sales support of individual customers. Strategic planning of offers based on customer- or project-specific features in coordination with sales and product management
Support of product management (e.g. preparation of turnover/sales overviews)

Technical Service
Project / Replacement / Troubleshooting list maintenance
Independent follow-up of systems already in operation with evaluation of the operating data. In case of conspicuous parameters, contacting the customer and initiating troubleshooting in water and process application
Report Tech Service relevant customer feedback
Support in the preparation of customer documents.
Experience
Completed studies e.g. Bachelor or Master Environmental Engineering / Process Engineering / Chemical Engineering
Knowledge of English, Hindi, local language advantageous. Knowledge of membrane technology in Water and Process application
At least 5 years of professional experience in plant construction/engineering service provider (technical area or sales) and/or membrane technology handling water and process applications.

📌 Manager Technical Support After Sales Bengaluru (India)
🏢 Important Company of the Sector
📍 India