Key Responsibilities
Handle shipment documentation and coordination for Air and/or Sea freight shipments.
Coordinate with customers to obtain and verify the necessary shipment details and documents.
Prepare, check, and maintain relevant freight-forwarding and shipment documentation.
Coordinate with customers, airlines, shipping lines, overseas agents, transporters, customs teams, and internal departments as required.
Maintain accurate shipment records and ensure documentation is completed within the required timelines.
Follow up with customers for pending documents, approvals, and shipment instructions.
Provide customers with timely shipment updates and communicate relevant documentation or operational requirements.
Identify and escalate documentation discrepancies or delays when required.
Maintain proper records of shipment-related correspondence and documentation.

Education
Minimum Graduate.
A degree in science, commerce, Business, Logistics, International Trade, or a related field is preferred.

Experience
Prior experience in freight forwarding, logistics, shipping, or documentation is preferred.




Experience handling Air freight documentation will be an advantage.
Practical knowledge of shipment documentation processes and international trade procedures is preferred.

Other Skills
Good understanding of freight forwarding, shipping documentation, Incoterms, and shipment processes.
Excellent written and spoken English.
Good customer communication and coordination skills.
Solid attention to detail and ability to identify documentation discrepancies.
Good follow-up and organisational skills.
Proficiency in MS Office, Excel, email, and relevant ERP/documentation systems.
Relevant technical courses, industry training, or certifications will be an advantage.

Location & Commute
Candidates should preferably reside near Indira Gandhi International Airport (IGI Airport), New Delhi, or in nearby areas with convenient access to the office.
The nearest metro station to the office is Dwarka Sector 8 Metro Station.

Perks
Provident Fund (PF) facility.
Other applicable employee advantages as per company policy.

📌 Documentation Executive New Delhi
🏢 CMG Worldwide
📍 New Delhi