PrimeTalentBridge is hiring an Area Manager to manage back-office/data-processing operations within an HRO environment for a multinational client.
Key Responsibilities
Manage day-to-day back-office operations.
Lead operations teams and frontline managers.
Monitor productivity, quality and turnaround time.
Ensure delivery against agreed service levels.
Manage staffing, workload and operational capacity.
Review team and individual performance.
Resolve escalations and operational issues.
Drive continuous improvement.
Coach and develop team members.
Maintain appropriate process governance and reporting.
Collaborate with business stakeholders to achieve service objectives.
Solid experience managing back-office operations.
HRO or related operations experience preferred.
Experience managing large transaction-processing teams.
Solid people-management skills.
Positive understanding of SLA/KPI-based service delivery.
Excellent stakeholder-management and communication skills.
Required Skills & Experience
How to Apply
Interested candidates should apply through PrimeTalentBridge with an updated résumé highlighting relevant experience, current location, notice period, and current/expected compensation.
📌 Area Manager Noida
🏢 PrimeTalentBridge
📍 Noida
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