Manager – London Market Specialty Claims Operations

Location

Pune, Maharashtra

Work Mode

Hybrid

Experience

Management-level experience

Function / Domain

London Market / Specialty Insurance Claims

Role Overview

PrimeTalentBridge is hiring a Manager for a multinational client to lead end-to-end claims operations supporting London Market specialty insurance lines. The role requires strong insurance-domain expertise combined with operational leadership, quality management and regulatory awareness.

Key Responsibilities
Manage end-to-end specialty insurance claims operations.
Ensure technical accuracy across claims-processing activities.
Maintain compliance with applicable regulatory and operational requirements.
Drive operational efficiency and service quality.
Monitor productivity, quality and turnaround-time metrics.
Manage escalations and complex operational issues.




Support continuous process improvement initiatives.
Coordinate with internal and external stakeholders.
Coach and develop operations team members.
Ensure consistent delivery against agreed service levels.
Robust experience in insurance claims operations.
Knowledge of London Market insurance.
Specialty-lines insurance exposure preferred.
Experience managing operational teams.
Robust understanding of SLA, quality and productivity management.
Excellent stakeholder-management skills.
Robust analytical and decision-making capabilities.

Required Skills & Experience

How to Apply

Interested candidates should apply through PrimeTalentBridge with an updated résumé highlighting relevant experience, current location, notice period, and current/expected compensation.

📌 Manager Pune (India)
🏢 PrimeTalentBridge
📍 India