Roles and ResponsibilityHandle customer inquiries and resolve issues professionally and courteously.Provide timely and accurate information about products or services.Build strong relationships with customers to ensure long-term satisfaction.Collaborate with internal teams to resolve complex customer complaints.Maintain high product knowledge to address customer concerns effectively.Consistently meet or exceed performance targets, including quality metrics and sales goals.
Job RequirementsExcellent communication and interpersonal skills.Ability to work in a rapid-paced setting with multiple priorities.Solid problem-solving and analytical skills with attention to detail.Proficient in using computer systems and software applications.Ability to adapt to changing situations and priorities.Strong teamwork and collaboration skills with a positive attitude.
📌 Back Office Executive International Bpo Gurugram (India)
🏢 Forex Global Services
📍 India
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.