Medjeex Edutech Private Limited is a pioneering EdTech company, making top-quality education accessible and affordable for JEE, NEET, and foundational courses. Founded by Aditya Anand, a renowned physics educator, Medjeex is driven by the vision of empowering students nationwide through a blend of expert teaching and cutting-edge technology.
Job Overview:
We are seeking a Telecaller who will be the voice of Medjeex, engaging with prospective students and parents to inform them about our courses, address their queries, and guide them in their decision-making process. The role demands excellent communication skills, a persuasive approach, and a student-first attitude.
Key Responsibilities:
Make outbound calls to potential students and parents to explain our courses and offerings.
Handle incoming inquiries and provide accurate information regarding our programs.
Understand student needs and recommend appropriate courses.
Maintain detailed records of calls and follow-ups in the database/CRM.
Meet daily/weekly/monthly targets for calls and conversions.
Build and maintain positive relationships with students and parents to encourage enrollment.
Resolve any queries or concerns in a prompt and professional manner.
Coordinate with the sales and academic teams for smooth communication and updates.
Required Skills & Qualifications:
Previous experience in telecalling, customer service, or sales is preferred.
Excellent verbal communication skills in Hindi and English (Knowledge of regional languages is a plus).
Valuable listening skills and the ability to understand student/parent needs.
Persuasive and goal-oriented attitude.
Basic computer knowledge for maintaining call records and data entry.
Ability to work effectively in a fast-paced workplace.
Strong follow-up skills to ensure conversions.
Why Join Medjeex?
Be a part of an ambitious EdTech company shaping the future of education.
Friendly and growth-oriented work environment.
Opportunity to interact with aspiring students and make a meaningful impact on their careers.
Attractive incentives and performance-based rewards.
Growth opportunities opportunities within the organization.