Responsibilities
Perform daily inspections, fault diagnosis, repair, and maintenance of on-site/online hardware equipment to ensure stable operation.
Handle equipment fault tickets, quickly locate issues, close loops, and document fault logs and solutions.
Execute routine O&M; tasks such as firmware upgrades, parameter configuration, and version iteration.
Maintain O&M; records and asset information, and analyze operational data including equipment failure rate and downtime duration.
Coordinate and provide feedback on equipment issues to drive optimization and rectification.
Comply with in office O&M; procedures and enforce safety operation requirements.
Requirements
Experience in hardware equipment O&M;, with the ability to independently troubleshoot common software and hardware issues.
Familiar with equipment debugging and basic network configuration; proficient with common O&M; tools.
Detail-oriented, responsible, solid execution, and positive problem-solving and service awareness.
Familiar with Linux development environment; proficient in Shell and Python. Familiarity with Docker and System Service; understanding of embedded software and hardware is a plus.