Customer Support Specialist Chennai

Customer Support Specialist Chennai

19 Oct
|
Technoarete Research and Development Association
|
Chennai

19 Oct

Technoarete Research and Development Association

Chennai

Experience: 1–3 years in Customer Support / Customer Success / Customer Service.

Key Responsibilities:

Handle customer queries via Phone, Email, WhatsApp & Zoho Desk.

Resolve issues within SLAs and ensure customer satisfaction.

Handle refund/cancellation requests with a retention-first approach.

Follow up with customers and reduce churn.

Coordinate with internal teams for issue resolution.

Maintain CRM/Helpdesk records and customer feedback reports.

Required Skills:

Excellent verbal and written English.

Solid communication, empathy, and problem-solving skills.

Customer-first mindset.

Valuable multitasking and conflict-resolution abilities.

Zoho Desk/CRM experience preferred.

Pay: ₹15,000.00 - ₹25,000.00 per month

Perks:
Provident Fund

Work Location: In person

📌 Customer Support Specialist Chennai
🏢 Technoarete Research and Development Association
📍 Chennai

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: customer support specialist chennai / chennai

Subscribe to this job alert:

Get the latest job offers by email for: customer support specialist chennai / chennai