Review job cards, technician notes, diagnostic codes, and customer history to verify warranty eligibility.
File and submit daily or weekly warranty and free-service claims via the OEM's Dealer Management System (DMS)
Investigate reasons for claim rejections, queries, or debit notes raised by the manufacturer.
Rectify technical or paper documentation and resubmit claims promptly.
Tag replaced parts with repair order (RO) numbers, vehicle details, and replacement dates.
Maintain the warranty scrap/defective parts room in audit-ready condition and manage parts returns or disposal as per OEM guidelines.
Coordinate with the accounts team to track credit notes, warranty payments, short-payments, and aging reports.
Monitor goodwill warranty cases and special campaigns/recalls.
Prepare documentation for internal and OEM-led warranty audits.
Train floor supervisors and service advisors on proper claim pre-checks to prevent unauthorized replacements.

Salary: Best in the industry

Location: Kadappakada, Kollam.

Pay: ₹12,000.00 - ₹20,000.00 per month

Perks:
Cell phone reimbursement
Adaptable schedule
Life insurance
Provident Fund

Work Location: In person

📌 Warranty Incharge Kollam (India)
🏢 SV Associate
📍 India