Outbound Calling: Contact potential candidates/customers to provide information about services or job opportunities.
Inbound Support: Handle incoming calls, answer queries, and provide accurate information.
Follow-ups: Maintain regular communication with interested candidates/customers to ensure engagement.
Data Management: Record call details, update candidate/customer information, and maintain accurate logs.
Coordination: Assist in scheduling interviews or appointments when required.
Communication: Build rapport with candidates/customers using transparent and polite language.