Sarasiruham Resort is looking for an experienced and service-oriented Assistant Manager to oversee daily resort operations, ensure exceptional guest experiences and maintain luxury hospitality standards.
Key Responsibilities
Supervise day-to-day resort operations and coordinate with all departments.
Ensure smooth guest check-in, check-out and overall guest satisfaction.
Handle VIP guests, special requests, escalations and guest complaints professionally.
Coordinate with housekeeping, F&B;, maintenance and reservations teams.
Monitor service quality, operational efficiency and staff performance.
Assist management with occupancy, revenue and guest satisfaction targets.
Train, guide and supervise front-office and guest service staff.
Maintain operational reports, shift records and management updates.
Ensure compliance with resort SOPs and luxury hospitality standards.
Candidate Requirements
Bachelor's degree or diploma in Hotel Management or Hospitality.
Experience: 4–6 years in hotel or resort operations, preferably in a luxury property.
Robust leadership, communication and problem-solving skills.
Experience handling premium guests and coordinating multiple departments.
Knowledge of hotel PMS and front-office procedures.
Qualified presentation and a guest-first approach.
Pay: ₹25,000.00 - ₹58,000.00 per month
Benefits:
Food provided
Ability to commute/relocate:
Udaipur, Rajasthan: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Application Question(s):
What is your current city of residence?