About Us:
Divya Arogyam Health Clinic is a leading clinic dedicated to providing exceptional care. We are looking for an energetic, well-spoken, and empathetic individual to join our team and serve as the main point of contact for our patients. Core Responsibilities:
Lead Management & Conversion: Call recent inquiries (leads) promptly to understand their needs, introduce our services, and book their first appointment.
Patient Retention: Reach out to old, inactive leads or past patients to re-engage them, share seasonal offers, and schedule follow-up checkups.
Inbound Consultations: Answer incoming phone calls, WhatsApp messages, and social media inquiries professionally.
Appointment Scheduling: Manage the clinic's master calendar, handle cancellations, and optimize daily patient slots.
Patient Relationship Management: Maintain clean records of all interactions in our system/CRM to track follow-up schedules.
What We Are Looking For:
Excellent communication skills: Fluid, polite, and persuasive speaking abilities over the phone.
Sales or Customer Service Experience: Minimum [Insert years, e.g., 1–2 years] of experience in telecalling, inside sales, or hospitality (healthcare experience is a major plus).
Tech-savvy: Comfortable using basic computers, scheduling apps, or CRM tools.
Empathy: A warm personality capable of handling patient queries with care and confidentiality.
Perks & Perks:
Competitive base salary.
Monthly performance-based bonuses on lead conversions.
Free or discounted clinic treatments.
How to Apply:
Please send your updated resume along with a short voice note introducing yourself to +91-XXXXXXXXXX
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
📌 Clinic Care & Patient Relationship Specialist Ranchi
🏢 Divya Arogyam Health Clinic
📍 Ranchi
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