Customer Interaction: They greet and listen to customer concerns, providing a friendly and empathetic experience.
Technical Translation: Service Advisors translate complex vehicle issues into understandable terms for customers.
Estimations: Provide cost estimates and timelines for repairs or maintenance.
Quality Assurance: Ensure the quality of service meets the centre’s standards.
Problem Resolution: Address customer issues and concerns promptly
Technical Jargon: Bridge the gap between technicians and customers, simplifying complex automotive terminology.
Conflict Resolution: Handling customer complaints and ensuring satisfaction
Technical Updates: Staying current with automotive technology requires continuous learning.
Service Coordination: Coordinating between customers, technicians, and parts departments.

Job Type: Full time

Pay: ₹20,000.00 - ₹30,000.00 per month

Advantages:
Health insurance
Provident Fund

Work Location: In person

📌 Service Advisor Thiruvananthapuram (India)
🏢 Popular Vehicles and services
📍 India