19 Oct
|
matrix monkey
|
Hyderabad
19 Oct
matrix monkey
Hyderabad
We are looking for an experienced telecaller to call prospects, understand their financial needs, and qualify them for loan products. You will be the first voice a customer hears, so clear communication, honesty, and persistence matter.
Key Responsibilities
Make 80 to 120 outbound calls per day to leads from our database and campaigns
Pitch and explain loan products: personal, home, business, vehicle, gold, loan against property, and others as assigned
Qualify leads by checking income, employment type, credit profile, loan requirement, and repayment capacity
Explain interest rates, processing fees, tenure, and eligibility accurately, with no misleading claims
Collect and verify basic documents and details, and coordinate with the processing or partner team
Follow up on warm leads and pending applications until closure
Update every call outcome in the CRM the same day
Handle objections and rejections professionally
Meet daily call targets and monthly conversion targets
Follow all call-recording, consent, and data-privacy guidelines
Required Skills and Experience
1 to 3 years of proven experience calling for loans (personal, home, business, auction, or similar), at a bank, NBFC, DSA, or fintech
Fluent in Telugu, Hindi, and English (any two is the minimum; Telugu is mandatory)
Solid understanding of loan basics: EMI, CIBIL score, FOIR, eligibility criteria, and documentation
Comfortable with CRM tools and basic Excel or Google Sheets
Robust persuasion and objection-handling skills
Ability to work under targets
Preferred
Experience with multiple loan types, not just one
Prior experience at a DSA or loan aggregator
Knowledge of lender policies across banks and NBFCs
Pay: ₹8,600.00 - ₹32,000.00 per month
Perks:
Provident Fund
Work Location: In person
📌 Banking Telecaller Hyderabad
🏢 matrix monkey
📍 Hyderabad