Job Responsibilities
Process and manage orders received through various e-commerce portals.
Coordinate and ensure timely dispatch of orders.
Manage and supervise the packaging team to ensure orders are packed correctly and on time.
Prepare and maintain daily order sheets.
Prepare and update returns and RTO sheets.
Keep accurate records of dispatched, pending, cancelled, and returned orders.
Coordinate with the warehouse/packaging team for smooth order processing.
Ensure proper documentation and data entry for all orders and returns.
Monitor daily dispatch activities and report any issues to the concerned team.