Make outbound calls to prospective and existing customers.
Handle inbound customer calls and respond to queries professionally.
Explain products/services, offers, and relevant information to customers.
Generate recent leads through calling and follow up with existing leads.
Maintain regular follow-ups and update lead/customer information.
Schedule appointments, meetings, or product/service demonstrations when required.
Maintain accurate call records and update the CRM/database.
Coordinate with the sales and customer service teams for lead conversion and customer requirements.
Handle customer objections and provide appropriate information or solutions.
Prepare basic daily/weekly calling and lead reports.