Senior Analyst Del Ops Non Voice Chennekothapalli

Senior Analyst Del Ops Non Voice Chennekothapalli

19 Oct
|
HCLAxon Solutions Kunshan
|
Chennekothapalli

19 Oct

HCLAxon Solutions Kunshan

Chennekothapalli

Job Summary

Should have CRM/Cloud domain knowledge with minimum 2 years of experience. Answer technical questions, solve technical problems, and suggest appropriate workarounds related to supported applications. Resolve customer service issues and skillfully manage complex customer service problems. Actively participate in job related training. Complete assigned project responsibilities. Maintain individual performance related to SLA's.

Key Responsibilities
Respond To Customer Requests That Have Been Escalated From Tier 2 Support Analysts
Complete Assigned Project Responsibilities.
Answer Technical Questions, Solve Technical Problems, And Suggest Appropriate Workarounds Related To Supported Applications.
Actively Participate In Job Related Training

Skill Requirements

Must Have Skills

Order Fulfillment

Valuable to have Skills

Other Requirements

📌 Senior Analyst Del Ops Non Voice Chennekothapalli
🏢 HCLAxon Solutions Kunshan
📍 Chennekothapalli

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