Shipment & Operations Management
Receive, verify, sort, and process incoming and outgoing shipments.
Maintain accurate records of shipments, consignments, and delivery status.
Monitor shipment movement and coordinate timely dispatch and delivery.
Identify shipment discrepancies, delays, and damaged parcels and report them to the concerned authority.
Data Entry & Documentation
Update shipment details, delivery status, and operational records in the company software.
Prepare and maintain daily operational reports, delivery sheets, and shipment registers.
Ensure proper documentation of received, dispatched, returned, and undelivered consignments.
Delivery Staff Coordination
Coordinate with delivery executives, riders, and field staff regarding daily delivery assignments.
Track delivery performance and follow up on pending or undelivered shipments.
Assist in resolving delivery-related issues and customer complaints.
Customer Service & Communication
Respond to customer queries regarding shipment status and delivery updates.




Coordinate with clients, customers, and internal teams to resolve operational concerns.
Escalate major complaints and shipment-related issues to the reporting manager.
Cash & COD Management (Where Applicable)
Maintain records of Cash on Delivery (COD) collections and remittances.
Verify collection details and ensure timely submission of cash and supporting documents.
Report cash discrepancies immediately to the concerned manager.
Daily Reporting & Compliance
Submit daily operational reports to the reporting manager.
Maintain proper records of attendance, shipment movement, and delivery performance.
Follow company policies, security procedures, and standard operating procedures (SOPs).
Ensure confidentiality and accuracy of shipment and customer information.

Pay: ₹8,000.00 - ₹10,000.00 per hour

Work Location: In person

📌 Inhouse Staff Barjala
🏢 Multi Consulting Services
📍 Barjala