Job Description – Customer Support Executive (Data Entry)
Position: Customer Support Executive (Data Entry)
Location: Makarba, Ahmedabad
Experience: 6 months – 1 year
Employment Type: Full-time
Job Summary
We are looking for a Customer Support Executive to assist with data entry and operational support. The primary responsibility is to accurately update shipment and container-related information into the company’s software. This role is ideal for someone with basic knowledge of import-export operations and positive attention to detail.
Key Responsibilities
Enter and update shipment, container, and operational data into the company’s software.
Transfer information from Excel sheets and other operational records into the system accurately.
Ensure timely and error-free data entry.
Maintain and verify records for accuracy and completeness.
Coordinate with the operations team to collect pending data for system updates.
Support day-to-day operational documentation and customer support activities as required.
Required Skills & Qualifications
6 months to 1 year of experience in Data Entry, Customer Support, Back Office, or Operations.
Basic understanding of import-export or logistics processes is preferred.
Positive knowledge of MS Excel and basic computer applications.
Valuable typing speed with strong attention to detail.
Ability to work independently and manage repetitive tasks efficiently.
Good communication and coordination skills.
Preferred Candidate
Male or Female candidates can apply.
Prior experience in logistics, shipping, freight forwarding, CHA, or import-export industry will be an added advantage.