Job Summary: We are looking for an energetic, polite, and organized Receptionist cum Telecaller for our Railway Exam Coaching Institute. The ideal candidate will act as the first point of contact for students and parents, manage front desk operations, handle student inquiries, and make follow-up calls to aspiring candidates for railway exam batches (RRB NTPC, ALP, Group D, etc.).
Key Responsibilities:
Welcome visiting students and parents, provide information regarding railway exam courses, batch timings, and fee structures.
Handle incoming and outgoing phone calls with a pleasant and skilled tone.
Make outbound calls to student leads/inquiries, explain coaching programs, and coordinate regular follow-ups.
Manage daily student walk-ins, admission inquiries, and maintain front-office logs.
Coordinate with faculty and management regarding batch schedules and student queries.
Maintain daily calling reports and update admission/inquiry databases accurately.
Requirements & Skills:
Qualification: 12th Pass or Graduate.
Valuable communication skills in Hindi and English (knowledge of local language is a plus).
Basic computer knowledge (MS Office, Internet, and WhatsApp/Email handling).
Friendly, confident, and qualified attitude with the ability to handle multiple student inquiries effectively.
Pay: ₹7,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Receptionist Cum Telecaller Kota
🏢 Jugal sir Classes
📍 Kota
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