About the Role:

The Sales Manager is part of the Bank's frontline Sales team and is primarily responsible for onboarding of Auto Loan customers and undertaking Original Seen & Verified (OSV) activities

Details of the Role:

Department Retail Lending

Grade AM

Sub-Department RL- Wheels

Reporting (Business) AVP/ VP

Location Mumbai

Reporting (Matrix) ZSM

Key Responsibilities:

.Sales

oResponsible to ensure achievement of volume targets of Auto loans Business with right business mix.

oMeet customers to understand their funding requirement and onboard customers to drive volumes.

.Original Seen & Verified (OSV) activities

oConduct OSV by meeting customers and verifying original documents submitted for Auto Loan applications.

oPerform customer identity verification in compliance with KYC, AML, and regulatory guidelines.

oEnsure timely completion of customer visits and verification activities within defined TATs.

.Customer Experience





oOversee fulfilling customer journey with seamless processing and offering a host of banking solutions leading to customer delight.

oMake Axis Bank the financier of first choice by ensuring best in class TAT.

oResponsible for increasing customer retention and engagement to improve Net Promoter Score and customer satisfaction.

.Audit, Compliance, and Risk Management

oResponsible for driving PDD collection and ensuring that thresholds are not breached.

oEnsure risk and compliance through quality customer sourcing, timely and satisfactory closure of all regulatory points.

Qualifications:
Graduation/ Post Graduation from a recognized institute
Min 1 year of work experience, preferably in Auto Loans industry or Asset Industry

Role Proficiencies:
Effective customer handling and interpersonal skills for face-to-face interactions
Robust sales orientation
Communication English and local language
Ability to read, understand, and validate documents

📌 Sales Manager English Speaker Meerut
🏢 Axis Bank
📍 Meerut