Join our Customer Care team and play a key role in delivering a seamless customer experience for US and EMEA regions. Ensure adherence to service level expectations and maintain performance within agreed operational benchmarks.

Ensure completeness and correctness of customer data and order inputs in ERP systems and relevant tools.

Ensure a customer-centric approach by delivering timely and accurate order processing, contributing to a seamless customer experience.

Actively work on feedback received and continuously improve performance and qualified conduct.

Adhere to organisational policies, including attendance, working hours, and communication protocols.

Graduate with 2–4 years of experience in Support functions or order management.

Working knowledge of SAP / Salesforce and MS Office.

Flexibility to work in US shifts and handle change confidently.





We promote from within and support your learning with mentoring, training, and access to global opportunities.

You'll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. You'll receive advantages like 13th salary, annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they're worth asking about—we think they're pretty outstanding.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.

📌 Customer Service Agent Salesforce Pune
🏢 Danfoss
📍 Pune