This prospect is a hybrid role at JumpCloud®, requiring that you are able to work both on site and remotely in the location specified in the Job Description.
With JumpCloud®, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. We are seeking an Account Manager based in India to oversee a $3M+ Book of Business composed of North American (NA) customers. Drive adoption of JumpCloud's solutions within existing accounts, identifying opportunities for further growth.
Hybrid working - 3 days in WeWork offices and 2 days fully remote- (Prestige WeWork-Cube), Koramangala.

If you have a strong background in SaaS sales, a proven ability to exceed targets, and thrive in a fast-paced workplace, we'd love to hear from you!

Account Management & Growth
Leverage data-driven insights to identify growth opportunities within your portfolio.
Consistently meet or exceed Net ARR and related revenue targets.
KPI Ownership & Strategic Planning
Primary KPIs: Net ARR, renewals, expansion revenue , and adoption metrics.
Develop targeted account strategies to drive product usage and uncover upsell opportunities.
Partner with CSM teams to ensure customer success,



driving deeper adoption of JumpCloud's solutions.
Escalation Management
Serve as the main point of contact for escalations in your accounts, addressing challenges proactively to maintain customer trust.
Work closely with Product and Support teams to resolve critical issues, providing timely updates to all stakeholders.
Provide regular updates on performance, pipeline health, and growth initiatives to the Head of International Account Managers.
4+ years of experience in SaaS sales or account management, ideally serving North American markets.
~ Data-driven mindset with experience in CRM tools, pipeline analytics, and forecasting.

Bachelor's degree in Business, Computer Science, or a related field; MBA is a plus.
Familiarity with advanced sales methodologies (e.g., Experience in a hyper-growth SaaS environment managing complex portfolios.

High-Impact Role: Directly influence renewal rates, expansion revenue, and overall customer success for a key set of accounts.
Career Growth: Flexible Environment: Perk from a hybrid work model with the resources and support you need to succeed.

📌 Account Manager Remote/flexible Working Hours Bengaluru
🏢 Jumpcloud
📍 Bengaluru