The Retail Director / Manager is responsible for leading and overseeing retail operations to ensure strong commercial performance, operational excellence, and an exceptional customer experience. This role drives sales growth, optimizes store performance, and ensures consistent execution of brand standards across all retail touchpoints. Acting as a key leader within the organization, the position aligns retail strategy with broader business objectives and market opportunities.

Key responsibilities include developing and executing retail strategies, managing store performance, and ensuring achievement of sales, profitability, and customer satisfaction targets. The role involves overseeing daily retail operations, improving operational processes, and ensuring high standards in merchandising, inventory management, and customer service. It also includes close collaboration with marketing, supply chain, and product teams to ensure alignment across the end-to-end retail ecosystem.

In addition, the Retail Director / Manager is responsible for team leadership, including coaching and developing store managers and retail staff,



fostering a high-performance culture, and ensuring strong employee engagement. The role also involves analyzing sales data and market trends to identify growth opportunities, optimize store formats, and enhance customer experience strategies. Strong leadership, commercial acumen, and operational discipline are essential for success in this role.

Robust leadership skills with the ability to manage and develop high-performing retail teams

Proven ability to drive sales growth and achieve operational and financial targets

Strong understanding of retail operations, merchandising, and customer experience principles

Excellent analytical skills with the ability to interpret sales data and market trends

Effective communication and stakeholder management skills

Ability to manage multiple stores, priorities, and projects in a rapid-paced environment

Customer-focused mindset with a solid sense of brand and service excellence

Hands-on operational approach combined with strategic oversight and planning

📌 Shop And Retail Manager Bhubaneswar (India)
🏢 agence guineenne de la securite routiere
📍 India