Description We are seeking a Customer Support Executive to join our team. This role is ideal for freshers/entry-level candidates who are eager to start their career in customer service. You will be the first point of contact for our customers, providing assistance and ensuring a positive customer experience.

Responsibilities
Respond to customer inquiries via phone, email, and chat in a timely and qualified manner.
Resolve customer issues and complaints efficiently while ensuring customer satisfaction.
Maintain accurate records of customer interactions and transactions.
Provide product and service information to customers as needed.
Collaborate with team members and other departments to improve customer service processes.




Follow up on customer interactions to ensure resolution and satisfaction.

Skills and Qualifications
Excellent communication skills in English (verbal and written)
Robust problem-solving skills and ability to think critically
Basic knowledge of customer service principles and practices
Ability to work in a fast-paced setting and manage multiple tasks
Familiarity with CRM software and Microsoft Office Suite
Strong interpersonal skills and a positive attitude
Ability to work both independently and as part of a team

📌 Customer Service Manager / Customer Experience Bengaluru (India)
🏢 Dhimson Tradespot Private
📍 India