We are looking for an experienced Oracle CX Technical Lead with strong expertise in Oracle Service Cloud (OSC) and Oracle Field Service (OFS). Experience with Oracle CPQ is a plus. The candidate will lead development, integrations, solution design, and mentor a team of developers. [JD OSC OFS...Q TechLead | Word]

Key Responsibilities

- Lead implementation and customization of Oracle Service Cloud and Oracle Field Service.

- Develop and manage REST/SOAP API integrations with ERP, CRM, and other systems.

- Design technical solutions and integration architecture.

- Configure OFS routing, scheduling, capacity management, and mobility modules.

- Customize Oracle Service Cloud workspaces, workflows, business rules, and portals.

- Mentor development teams and conduct code reviews.

- Collaborate with business and technical stakeholders to deliver solutions.





- Manage integrations using Oracle Integration Cloud (OIC). [JD OSC OFS...Q TechLead | Word]

Required Skills

- Oracle Service Cloud (OSC): 8+ years

- Oracle Field Service (OFS): 5+ years

- Oracle CPQ: 4+ years (Valuable to Have)

- OIC, REST APIs, SOAP, JSON/XML, OAuth 2.0

- JavaScript, PHP, HTML/CSS, SQL

- Experience leading Agile/Scrum teams (4-8 members) [JD OSC OFS...Q TechLead | Word]

Good to Have

- Oracle CX Certifications (OSC, OFS, CPQ)

- Oracle Fusion/EBS integrations

- DevOps tools (Git, Jenkins, CI/CD)

- Oracle Sales Cloud or Commerce Cloud experience

- Exposure to AI/ML features in Oracle CX

📌 Oracle CX Technical Lead (OSC / OFS / CPQ) (India)
🏢 Important Company of the Sector
📍 India