- Coordinate with operations (production/dispatch) and accounts (payments)
- Share regular order & dispatch updates with customers
- Follow up on advance payments and outstanding collections
- Confirm delivery and drive repeat orders
- Track and resolve customer complaints
Requirements
- 2–5 years in customer service/coordination roles
Good communication (English) & basic Excel skills
Robust follow -up, accuracy, and coordination ability
Process -driven, patient, and detail -oriented
Within 45 mins commute
Female candidate preferred (returning to workforce welcomed)
📌 Customer Relationship Executive (Navi Mumbai)
🏢 Important Group
📍 Navi Mumbai
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