Job Description: Hospitality Operations Manager

Minimum Experience: 3 Years
Location: To be finalised

Job Overview

We are looking for an experienced and result-oriented Hospitality Operations Manager to oversee daily hospitality operations, manage guest relations, handle bookings, and ensure excellent customer service. The ideal candidate should have strong business development skills and the ability to drive revenue growth while maintaining high service standards.

Key Responsibilities

- Manage day-to-day hospitality operations and ensure smooth functioning.
- Handle guest relations, inquiries, complaints, and customer satisfaction.
- Oversee reservations, bookings, and coordination with guests.
- Develop and implement strategies to increase revenue and business growth.
- Identify new business opportunities and build strong client relationships.
- Monitor operational performance and maintain service quality standards.




- Coordinate with team members to ensure effective operations.
- Prepare operational reports and track business performance.

Requirements

- Minimum 3 years of relevant experience in hospitality management or operations.
- Strong communication, leadership, and interpersonal skills.
- Experience in guest management, bookings, and customer service.
- Knowledge of business development, sales, and revenue generation.
- Ability to manage multiple responsibilities and resolve operational challenges.
- A customer-focused approach with strong organisational and problem-solving skills.

Interested candidates with relevant experience are encouraged to apply. Location and salary will be finalised during the shortlisting process.

Pay: ₹25,000.00 - ₹45,000.00 per month

Work Location: In person

📌 Hotel Manager (India)
🏢 Doon Animal Welfare
📍 India