Field Operations Manager – GO BUS MAXX

Location: Raipur, Chhattisgarh

Salary: ₹18,000–₹30,000 per month

Job Type: Full-time, Permanent

About GO BUS MAXX

GO BUS MAXX is an emerging premium intercity travel brand committed to delivering a comfortable, safe, reliable, and seamless travel experience. We aim to set high standards in service quality, operational excellence, punctuality, and customer satisfaction.

Key Responsibilities

* Oversee day-to-day travel operations and ensure smooth service delivery.

* Monitor schedules, departure timings, route performance, and operational efficiency.

* Coordinate with relevant teams to maintain service quality and punctuality.

* Monitor passenger feedback and ensure timely resolution of complaints.

* Maintain daily operational reports, performance records, and management updates.

* Track delays, service disruptions, and operational issues and coordinate appropriate action.

* Ensure adherence to company standards for passenger safety, cleanliness, and service quality.

* Monitor customer experience and identify opportunities for improvement.

* Maintain accurate records and support the implementation of standard operating procedures.

* Provide regular updates to management on operational performance and challenges.

Requirements





* Graduate in any discipline; candidates with operations, logistics, hospitality, or travel experience preferred.

* 1–3 years of relevant work experience preferred.

* Solid communication, coordination, and problem-solving skills.

* Basic proficiency in MS Excel, Google Sheets, email, and digital reporting.

* Ability to handle time-sensitive tasks and work in a fast-paced environment.

* Willingness to travel when required.

* Good Hindi communication skills; English proficiency is an advantage.

What We Offer

* Salary of ₹18,000–₹30,000 per month, based on experience and suitability.

* Opportunity to contribute to a growing premium travel brand.

* Professional development and performance-based growth opportunities.

* A professional work environment focused on service excellence and operational efficiency.

How to Apply

Interested candidates can apply through Indeed with their updated resume. Shortlisted applicants will be contacted for the interview process.

GO BUS MAXX – Elevating the Intercity Travel Experience.

Pay: ₹18,000.00 - ₹30,000.00 per month

Benefits:

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule

Work Location: In person

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