We are looking for a confident and customer-oriented Telesales Executive to connect with potential customers, explain products or services, generate leads, and maintain strong customer relationships through calls.
Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Explain products and services clearly and professionally.
- Understand customer requirements and provide suitable solutions.
- Follow up with leads and interested customers.
- Maintain accurate records of calls, leads, and customer interactions.
- Coordinate with the sales team to ensure timely follow-ups.
- Handle customer queries and support the sales process.
Required Skills
- Excellent communication and convincing skills.
- Basic knowledge of MS Excel and CRM tools.
- Good interpersonal and customer-handling abilities.
- Ability to manage multiple customer follow-ups.
- Positive attitude and willingness to learn.
Qualifications
- Graduate or undergraduate candidates may apply.
- 6 months to 4 years of experience in telesales, telecalling, or customer handling.
- Freshers with strong communication skills may also be considered.