Devise and implement the short and medium term strategies to drive business development by setting and achieving goals for revenue generation and profit within the region of oversight.
Ensure branches & franchisees meet the profitability through desired levels of customer acquisition and retention, product mix and cross sell/ upsell.
Effectively contribute towards the region achieving its targets measured in the form of “Performance Index”.
Organize investor meets and explore new avenues for commercial development, such as events and social activities in order to cultivate relationships with new and existing clients to foster continued business and gather feedback.
Monitor and ensure branch service quality to enhance business retention and customer satisfaction. Ensure adequate internal/external audit scores
Provide competitor analysis and industry insights.
Incorporation of ESG (Environmental-Social-Governance) principles into Business practices.
Oversee staff recruitment and identify suitable talents by developing them through induction, product training, and soft skills training in collaboration with Branch and Product Heads.
Manage the team and engaging them for retention.
Develop career growth plans for the team members and conduct regular business review meetings with them and Product Heads.
Hold quarterly personal interaction and review meetings with all employees in the region and address any grievances raised by staff.
Collaborate with Branch Heads to conduct joint visits, identifying potential branch locations for branch expansion. Additionally, oversee the market studies, feasibility assessments, and vendor negotiations in conjunction with head office, ensuring effective management of office expansion and existing locations. Ensure proper digital hygiene for all users and their devices. Oversee the smooth functioning of branches through Branch Heads Ensure the team members adherence to specified office timing for opening and closure of the branch.
Pay: ₹100,000.00 - ₹150,000.00 per month
Perks:
- Cell phone reimbursement
- Leave encashment
- Provident Fund
Education:
- Bachelor's (Required)
Experience:
- BFSI experiences : 5 years (Required)
- Team management: 5 years (Required)