Job Description – Counsellors (Females only)

Role Summary

The Counsellors is responsible for diagnosing hair and skin conditions, providing expert consultations, recommending appropriate treatments, and ensuring high levels of patient satisfaction through personalized care.

Key Responsibilities

- Conduct patient consultations by understanding concerns, medical history, and expectations.
- Diagnose hair and skin conditions and recommend suitable treatment plans.
- Educate patients on available treatments, products, and expected outcomes.
- Utilize in-depth product and service knowledge to address patient queries effectively.
- Promote clinic services and products aligned with patient needs.
- Handle and resolve patient complaints by identifying root causes and implementing solutions.

Maintain accurate records and submit daily, weekly, and monthly performance reports.

Provide feedback to management regarding product/service improvements and market trends.

Collaborate with Branch Managers and cross-functional teams to enhance customer experience.





Build and maintain long-term relationships with patients to ensure retention and satisfaction.

Required Skills

Strong diagnostic and clinical assessment skills

Excellent communication and interpersonal abilities

Fluency in Tamil (mandatory) and good English communication

Empathy and patient-centric approach

Active listening and problem-solving skills

Relationship-building and customer handling skills

Ability to work collaboratively in a team environment

Qualification

BDS, BHMS, BAMS, BSMS, BNYS, Pharm-D

Training Policy

Mandatory offline training for up to 8 Days

Salary provided from Day 1 of joining. Accommodation & Travel tickets will take care of us.

Employment Type

Full-Time | Permanent | Fresher Eligible

If interested kindly share your resume to Vijayakumar - HR @ (phone hidden), [email protected]

Pay: ₹25,000.00 - ₹30,000.00 per month

Perks:

- Provident Fund

Work Location: In person

📌 Consultant Doctor (Madurai)
🏢 Praba's VCARE health clinic
📍 Madurai