- Ensure every lead/enquiry is properly followed up on and serviced after the student is admitted.
- Ensure existing parents and students remain satisfied through consistent after-admission support.
- Proactively seek honest, unfiltered feedback from parents and students.
- Stay engaged with each family from the point of admission through to fee collection and renewal.
- Resolve the queries and questions raised by parents and students promptly and accurately.
- Guide and support parents/students on EDUMISSION's courses, batches, and academic services.
- Act as the first point of contact for complaints, and escalate unresolved issues to the concerned
department/management.
- Understand the concerns behind each query and resolve them in the manner best suited to the situation.
Pay: ₹18,000.00 - ₹22,000.00 per month
Work Location: In person
📌 Customer Relationship Manager (Delhi)
🏢 Edu Mission
📍 Delhi
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