- Handle guest check-in and check-out procedures.

- Manage room reservations, phone calls, and WhatsApp enquiries.

- Handle online bookings through MakeMyTrip, Goibibo, and other booking platforms.

- Prepare guest bills, collect payments, and maintain accurate cash records.

- Coordinate with housekeeping regarding room availability and cleaning status.

- Maintain guest registers, booking records, and room status updates.

- Handle guest enquiries and complaints professionally.

- Prepare daily occupancy, sales, and reception closing reports.

- Complete shift handovers and maintain accurate records.

- Follow hotel policies and maintain professional front-office standards.

Pay: ₹15,000.00 - ₹18,000.00 per month

Perks:

- Food provided

Work Location: In person

📌 Front Desk Receptionist (Ernakulam)
🏢 Shadow Regency
📍 Ernakulam