Manager – Business Performance Analytics, G&L; Client Management

About the Role

Global Commercial Services (GCS) provides a broad suite of payment, working capital, and cross-border solutions that help businesses of all sizes manage their payments, financing needs, and commercial relationships.

The Pricing, Performance & Insights (PPI) team serves as the strategic analytics and business decisioning function for GCS, translating data and business performance into insights, strategies, and actions that accelerate profitable growth.

The Manager – Business Performance Analytics, G&L; Client Management (India) will be a strategic partner to senior leaders across the Global and U.S. Large Enterprises (G&L;) Client Management organization. Working closely with GM, VP, and EVP-level stakeholders, this role will shape portfolio strategy, performance management, business planning, target setting, and growth priorities across the Client Management organization.

The successful candidate will combine strategic thinking, advanced analytics, financial acumen, and strong executive communication to identify emerging opportunities, influence business decisions, and translate complex performance dynamics into clear actions for leadership and the field.

The role is based in India and reports to the Director – PPI, G&L; Client Management, New York .

The shift generally begins at 1:30 PM IST.

Qualifications

- Bachelor’s degree in Statistics, Economics, Mathematics, Engineering, Finance, or a related quantitative discipline; advanced degree preferred.
- 5+ years of relevant experience in business analytics, strategy, financial modeling, performance management, planning, corporate finance, or related disciplines .




- Demonstrated experience translating complex data and analysis into strategic recommendations and measurable business outcomes.
- Proven ability to navigate complex organizations and influence stakeholders across functions and levels of seniority.
- Strong experience with large-scale data and analytical environments; proficiency with SQL strongly preferred.
- Experience with tools and technologies such as Python, Hive, Tableau, SAS, VBA, and Cornerstone is valuable, with an emphasis on using technology to enable scalable insights and better business decisions.
Experience leading, coaching, or developing high-performing talent is preferred.

- What Success Looks Like

Success in this role means becoming a trusted strategic advisor to G&L; Client Management leadership —bringing together data, financial insights, and commercial judgment to shape where the organization focuses, how performance is measured, and which actions will create the greatest impact.

The Manager will help shift analytics from retrospective performance reporting toward forward-looking business decisioning , enabling leadership to anticipate opportunities, make better portfolio choices, and accelerate sustainable growth.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset,



ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability advantages (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

📌 Manager - Data Analytics (Gurugram)
🏢 American Express
📍 Gurugram