Job Title: Collection Executive – Outbound Calling (Payday Loan Collections)
Company Name: Singhal Vyapar Private Limited
Job Location: Gurugram, Haryana
Department: Collections / Recovery
Employment Type: Full-Time, On-Site
Number of Openings: 200
Salary: ₹22,000 – ₹29,000 per month
Minimum Qualification: 10+2 (Intermediate)
Experience: Minimum 1 year in outbound calling, collections, loan recovery, or a related financial services process
Job Summary
Singhal Vyapar Private Limited is hiring 200 Collection Executives for its Outbound Calling – Payday Loan Collections Process at Gurugram, Haryana. We are looking for motivated and target-oriented candidates with experience in loan collections, overdue payment follow-ups, customer calling, or financial services.
Candidates with experience in Payday Loans, Digital Lending, NBFCs, Fintech, Banking, or Financial Services will be preferred.
Key Responsibilities
- Make outbound calls to customers regarding overdue loan payments and outstanding dues.
- Follow up with customers to facilitate timely repayment and improve collection efficiency.
- Achieve daily, weekly, and monthly collection targets.
- Handle customer queries and repayment-related concerns professionally.
- Maintain accurate call records, collection updates, and follow-up details in the system.
- Follow company policies, collection procedures, and applicable regulatory guidelines.
- Maintain professional communication and customer service standards during collection calls.
- Escalate disputed accounts and complex customer issues to the concerned team or supervisor.
- Ensure proper documentation and timely reporting of collection activities.
Eligibility Criteria
- Minimum qualification: 10+2 pass.
- At least 1 year of experience in outbound calling, loan collections, tele-collections, or recovery processes.
- Experience in Payday Loans, Digital Loans, NBFCs, Fintech, Banking, or other financial services will be an advantage.
- Good verbal communication and negotiation skills.
- Basic computer knowledge, including MS Excel and office applications.
- Ability to work in a target-driven environment.
- Willingness to work from the Gurugram office.
Salary and Benefits
- Monthly salary: ₹22,000 – ₹29,000, depending on experience and suitability.
- Chance to work in the financial services and digital lending sector.
- Professional work environment.
- Career growth opportunities based on performance.
Any incentives or additional benefits will be as per company policy.
Work Location
Gurugram, Haryana
Work Mode: Work from Office
How to Apply
Interested and eligible candidates can share their updated CV through the following contact details:
Email:
[email protected]
Contact Numbers: +91-XXXXXXXXXX
Hiring for: 200 Collection Executive positions
Apply now to become part of the Singhal Vyapar team!
Company: Singhal Vyapar Private Limited
Grow Together | Build Tomorrow
Pay: ₹21,500.00 - ₹29,000.00 per month
Benefits:
- Food provided
- Provident Fund
Work Location: In person
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