- A Process Executive Trainee is an entry-level operational role (frequently found in BPO, KPO, healthcare, and IT/ITeS firms) responsible for learning and executing foundational workflows, data handling, and administrative tasks under supervision
- Job Role Overview • Level: Entry-level / Fresher (0–1 year of experience) • Primary Objective: Learn standard operating procedures (SOPs), process data accurately, meet daily output targets, and transition into a full time Process Executive role. • Process Types: Often split into Voice (customer calls/support) or Non-Voice (data entry, back-office processing, documentation). Key Responsibilities • Data Management & Processing: Perform accurate data entry, record updates, and document verification following strict company guidelines. • Adherence to SOPs: Follow established Standard Operating Procedures (SOPs) to handle transactions,
customer queries, or operational workflows. • Quality & Productivity Targets: Meet daily volume, turnaround time (TAT), and accuracy metrics set by team leads. • Reporting & Documentation: Maintain logs, production dumps, error trackers, and daily progress reports. • Training & Upskilling: Actively participate in process training sessions, huddles, and quality feedback reviews during the probation/trainee period. • Escalations: Flag complex or unresolved system/client issues to senior team leads
Pay: ₹8,200.00 - ₹60,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Leave encashment
- Paid time off
- Work from home
Work Location: In person
📌 Process executive Intern (Chennai)
🏢 Deforay technology
📍 Chennai
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