Company: RNKR Industries
Job Type: Full-Time
Work Mode: Remote / Work From Home
Department: Sales & Business Development
Experience: 1–3 Years
Location: Remote
Salary: Fixed Salary + Performance Incentives
About RNKR Industries
RNKR Industries is a growing business organization working across multiple service areas, including Finance, Property, Studio, Advertisement, and other upcoming business verticals.
We are looking for a motivated and responsible Telecaller Manager to lead our telecalling team and help drive customer engagement, lead generation, and sales growth.
Job Responsibilities
- Manage and supervise the telecalling team.
- Assign daily calling targets and leads to telecallers.
- Monitor daily calling performance and follow up with team members.
- Track calls, leads, conversions, and pending follow-ups.
- Train and guide telecallers on effective communication and sales techniques.
- Ensure team members follow the company's calling process and guidelines.
- Review daily work reports submitted by telecallers.
- Identify performance issues and help team members improve.
- Coordinate with the Sales/Business Development team.
- Prepare daily and weekly performance reports for management.
- Follow up on important leads and support the team in closing opportunities.
- Maintain professional communication with customers and team members.
Requirements
- 1–3 years of experience in telecalling, telesales, customer support, or team management.
- Good communication skills in Hindi and English.
- Basic knowledge of sales and lead generation.
- Ability to manage and motivate a team.
- Comfortable working with Google Sheets/Excel and online communication tools.
- Good follow-up and reporting skills.
- Target-oriented and responsible approach.
- Freshers with strong communication and leadership skills may also be considered.
Key Performance Areas
- Team calling performance
- Lead generation
- Follow-up completion
- Conversion rate
- Daily target achievement
- Team attendance and productivity
- Quality of customer communication
What We Offer
- Fixed salary + performance-based incentives
- Remote work opportunity
- Growth opportunities
- Leadership and management experience
- Performance-based rewards
- Supportive working environment
How to Apply
Interested candidates can apply through Indeed with their updated resume. Shortlisted candidates will be contacted for the interview process.
Job Title: Telecaller Manager
Department: Sales & Business Development
Employment Type: Full-Time
Pay: ₹8,670.04 - ₹20,000.00 per month
Perks:
- Flexible schedule
Work Location: Remote
📌 Tele caller Manager (India)
🏢 RNKR Industries
📍 India
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