Key Responsibilities

1. IT Infrastructure Management

- Manage and maintain IT infrastructure, including desktops, laptops, servers, printers, and other IT equipment.
- Ensure the smooth functioning of IT systems across plant and corporate office locations.
- Monitor system performance and coordinate preventive maintenance and upgrades.

2. Network Administration

- Manage LAN, WAN, Wi-Fi, routers, switches, firewalls, and internet connectivity.
- Troubleshoot network failures, connectivity issues, and system performance problems.
- Coordinate with internet service providers and external vendors for timely resolution.

3. Server & System Administration

- Manage Windows operating systems, user accounts, access permissions, and system configurations.
- Monitor server performance, system updates, and security patches.
- Ensure regular data backups, disaster recovery readiness, and system availability.

4. ERP / SAP Support

- Provide technical support for ERP/SAP applications and coordinate with functional teams to resolve issues.
- Manage user access and assist with application-related troubleshooting.
- Coordinate with software vendors for system upgrades, maintenance, and technical support.

5. IT Security & Data Protection





- Implement IT security policies, antivirus protection, endpoint security, and access controls.
- Monitor security risks and ensure timely installation of updates and patches.
- Maintain data confidentiality and support backup and recovery procedures.

6. IT Asset & Vendor Management

- Maintain an updated inventory of IT hardware, software licenses, and other IT assets.
- Monitor asset allocation, repairs, replacements, and maintenance schedules.
- Coordinate with IT vendors and service providers for procurement, AMC, and technical support.

7. Technical Support & Team Coordination

- Handle escalated hardware, software, network, and application-related issues.
- Provide technical guidance and support to employees and junior IT team members.
- Maintain IT helpdesk records, service requests, incident reports, and resolution timelines.
- Prepare periodic reports on IT operations, assets, and system performance.

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

- Adaptable schedule
- Food provided
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Sr. Executive IT (Haridwar)
🏢 Forace Speciality Chem
📍 Haridwar