Finance Control Management (FCM) is a comprehensive and integrated function that partners with Finance to identify, measure, assess, report, monitor and manage operational risk exposures. FCM provides risk and control expertise and works with Finance process owners to strengthen the control workplace, support operational resilience and meet applicable enterprise, regulatory and legal expectations. Collaboration with Enterprise Control Management & Regulatory Governance (ECM&RG;), subject matter experts, business partners and Control Management teams supports consistent execution of the Company’s Operational Risk Framework, including risk assessment, internal control factors, governance, reporting and monitoring.

Purpose of the Role

The Manager – Finance Control Management is a leadership role accountable for strengthening risk and control practices across the Finance Business Unit. The role contributes across multiple Control Management functions, including Issue and Operational Risk Event (ORE) management, risk identification, remediation, control testing, and governance. Team members are expected to be flexible and adaptable, supporting different areas within the remit as business needs and priorities evolve. The Manager may lead and develop a team of control management professionals, setting priorities, providing coaching and quality oversight, and fostering a culture of ownership, constructive challenge and continuous improvement.

- Experience in financial services and Finance-related risk and control environments, including engagement with second-line risk, Compliance and Internal Audit.

- Exposure to risk identification and assessment, control testing oversight, control ratings, GRC systems, governance committee reporting and process automation.

- Graduate degree; MBA or equivalent postgraduate qualification is an advantage.

At American Express, our culture is built on a 175-year history of innovation,



shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

📌 Manager-Control Management (Gurugram)
🏢 American Express
📍 Gurugram