- Hire, train, and supervise new and used car sales managers and floor staff.
- Conduct regular sales meetings and performance coaching.
- Monitor individual productivity and track key metrics
Financial and Sales Planning
- Project annual and monthly targets for unit sales, gross profits, and operating expenses.
- Collaborate with finance (F&I;) teams to secure deal structures and financing.
- Review daily operating controls and financial statements to ensure profitabilit.
Customer Relations and Compliance
- Resolve escalated customer complaints and ensure high retention rates.
- Maintain strong relationships with manufacturer reps and lending partners.