20 Oct
|
P2P Infra
|
Noida
Job Description: Guest Relationship Executive (GRE)
Job Title: Guest Relationship Executive
Experience: Minimum 1 Year
Location: Noida, Uttar Pradesh
Employment Type: Full-Time
Department: Guest Relations / Customer Service
Job Summary
We are looking for a well-presented, polite, and customer-oriented Guest Relationship Executive to ensure a welcoming and qualified experience for guests, clients, and visitors. The candidate will be responsible for greeting visitors, managing guest interactions, coordinating appointments, and maintaining excellent hospitality standards.
Key Responsibilities
- Welcome and greet guests, clients, and visitors in a professional and courteous manner.
- Manage visitor entry, appointments, and guest registration.
- Attend to guest queries and provide accurate information and assistance.
- Coordinate with internal departments to ensure smooth guest visits and meetings.
- Handle incoming calls, direct inquiries, and transfer calls to the appropriate department.
- Manage refreshments and other hospitality arrangements for guests and visitors.
- Maintain visitor records, appointment schedules, and daily guest logs.
- Ensure the reception and guest waiting area remain clean, organized, and presentable.
- Handle guest feedback, requests, and concerns professionally.
- Follow up with the concerned teams to ensure timely resolution of guest requirements.
- Maintain confidentiality and follow company policies and hospitality standards.
Required Skills & Qualifications
- Graduate in any discipline.
- Minimum 1 year of experience in guest relations, front office, reception, hospitality, customer service, or a similar role.
- Excellent verbal communication and interpersonal skills.
- Professional appearance, a pleasant personality, and a positive attitude.
- Basic computer knowledge, including MS Office and email communication.
- Strong coordination, time-management, and organizational skills.
- Ability to handle multiple tasks and interact confidently with guests and clients.
- Fluency in Hindi and English is preferred.
Preferred Candidate Profile
- Candidates with experience in corporate offices, hotels, premium residential projects, real estate, or customer-facing roles will be preferred.
- Should be polite, presentable, proactive, and service-oriented.
- Must be comfortable interacting with senior management, clients, and business visitors.
- Should have a professional approach to handling guest requests and complaints.
How to Apply
Interested candidates can share their updated CV along with their current salary, expected salary, notice period, and total experience.
Join our team and help create a welcoming, professional, and memorable experience for every guest.
Pay: ₹45,000.00 - ₹50,000.00 per month
Work Location: In person
📌 Guest Relationship Executive (Noida)
🏢 P2P Infra
📍 Noida