This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Salesforce Service Cloud Administrator based in India.

Join a globally distributed team focused on improving customer service operations through innovative cloud technologies and intelligent automation. As a Salesforce Service Cloud Administrator, you will help maintain, optimize, and enhance a critical CRM platform that supports efficient service delivery and seamless business workflows. You will collaborate with support, operations, and technical teams to translate business requirements into effective configurations, automation, and reporting solutions. The role also offers opportunities to work with Salesforce AI capabilities, including Agentforce, and support integrations that connect Salesforce with essential enterprise applications. You will contribute to platform reliability, data quality, and continuous improvement while helping users get the most out of their tools.



This fully remote opportunity is ideal for a detail-oriented Salesforce professional who enjoys solving problems, improving processes, and working in an international setting.
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Accountabilities

• Salesforce Platform Administration: Manage the day-to-day administration of Salesforce Service Cloud, ensuring system stability, usability, performance, and operational efficiency.

• Configuration and Enhancements: Configure and maintain custom objects, fields, page layouts, validation rules, Salesforce Flows, and other platform features to support evolving business needs.

• User Access Management: Assist with user onboarding, account setup, permissions, profiles, and role-based access controls to maintain appropriate and secure platform access.

• User Support and Troubleshooting: Provide frontline assistance to Salesforce users, investigate technical issues, respond to support requests, and implement solutions that minimize operational disruptions.

• Business Re

📌 Salesforce Service Cloud Administrator (India)
🏢 Jobgether
📍 India