Req ID: 389728

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a SMART Hands - Systems Integration Advisor to join our team in Bangalore, Karnātaka (IN-KA), India (IN).
Job Description – Smart Hands Support Engineer (Datacenter Operations)
Position Title
Smart Hands Support Engineer – Datacenter Operations
Role Summary
We are looking for an experienced Smart Hands Support Engineer with strong
exposure to physical datacenter operations, hands-on infrastructure support, and
transition coordination. The ideal candidate should have practical experience working
across datacenter environments, server rooms, and remote site locations, and
should be capable of supporting both day-to-day physical infrastructure activities
and transition-related information gathering from incumbent teams across all sites
and datacenters.
This role requires someone who is comfortable in a field/onsite support model, has




robust understanding of rack-and-stack activities, cabling, hardware handling,
inventory validation, asset verification, and remote hands support, and can also
assist in documenting existing site infrastructure, operational processes,
dependencies, and handover details as part of a transition or takeover program.
Key Responsibilities
Datacenter Smart Hands Support
• Provide onsite Smart Hands support for physical datacenter and site
infrastructure activities.
• Perform rack and stack of servers, storage, network, and related hardware
components.
• Handle cabling, patching, labeling, hardware installation, de-installation,
and relocation activities.
• Support power cycling, device reboot, physical health checks, and LED /
console-based diagnostics.
• Assist in hardware replacement activities such as disks, memory, power
supplies, NICs, and other field-replaceable units.
• Coordinate with remote engineeri

📌 SMART Hands (Bengaluru)
🏢 NTT DATA Services
📍 Bengaluru