- Provide L1/L2 technical support to end users.
- Diagnose and resolve hardware, software, and network issues.
- Install, configure, and maintain desktops, laptops, and peripherals.
- Manage user accounts and system access.
- Ensure timely closure of support tickets as per SLA.
- Coordinate with internal teams for issue resolution.
📌 Desktop Support Engineer (India)
🏢 Artech Infosystems Private
📍 India
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